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Privacy Policy

 

Privacy Policy

 

The Policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site and our products and services. This statement will be continuously assessed against new technologies, business practices and our customers' needs.

 

What Information Do We Collect?

 

When you visit our Web site you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and Web site use information collected on an aggregate basis as you and others browse our Web site.

 

We collect information from you when you subscribe to our newsletter or fill out a form.

 

When ordering or registering on our site, as appropriate, you may be asked to enter you’re: name, e-mail address or phone number. You may, however, visit our site anonymously.

 

Google, as a third party vendor, uses cookies to serve ads on your site. Google’s use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

 

1. Personal Information You Choose to Provide

 

For example, you may need to provide the following information:

 

  • Name
  • Website URL information
  • Email address
  • Home and business phone number

 

In addition to providing the foregoing information, if you choose to correspond further with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.

 

Any of the information we collect from you may be used in one of the following ways:

 

• To contact you following the form you filled out.

 

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

 

• To send periodic emails, Text marketing / SMS markting and calls.

 

The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

 

Note: If at any time you would like to unsubscribe from receiving future emails, if at any time you would like to unsubscribe from receiving future emails email us to: info@xohair.com  with the subject “unsubscribe”.

 

2. Web Site Use Information

 

Similar to other commercial Web sites, our Web site utilizes a standard technology called "cookies" (see explanation below, "What Are Cookies?") and Web server logs to collect information about how our Web site is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site. This information is collected on an aggregate basis. None of this information is associated with you as an individual.

 

How Do We Use the Information That You Provide to Us?

 

Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about new services and special offers we think you will find valuable. The lists used to send you product and service offers are developed and managed and designed to safeguard the security and privacy of our customers' personal information. As a customer, you will be given the opportunity.

 

What Are Cookies? Cookies are a feature of Web browser software that allows Web servers to recognize the computer used to access a Web site. Cookies are small pieces of data that are stored by a user's Web browser on the user's hard drive. Cookies can remember what information a user accesses on one Web page to simplify subsequent interactions with that Web site by the same user or to use the information to streamline the user's transactions on related Web pages. This makes it easier for a user to move from Web page to Web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.

 

How Do We Use Information We Collect from Cookies?

 

We use Web site browser software tools such as cookies and Web server logs to gather information about our Web site users' browsing activities, in order to constantly improve our Web site and better serve our customers. This information assists us to design and arrange our Web pages in the most user-friendly manner and to continually improve our Web site to better meet the needs of our customers and prospective customers.

 

Cookies help us collect important business and technical statistics. The information in the cookies lets us trace the paths followed by users to our Web site as they move from one page to another. Web server logs allow us to count how many people visit our Web site and evaluate our Web site's visitor capacity. We do not use these technologies to capture your individual email address or any personally identifying information about you although they do permit us to send focused online banner advertisements or other such responses to you.

 

How Do We Protect Your Information?

 

We utilize encryption/security best practices to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction.

 

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

 

Do we use cookies?

 

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

 

We use cookies to understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

 

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

 

Online Privacy Policy Only

 

This online privacy policy applies only to information collected through our website and not to information collected offline.

 

Your Consent

 

Communication Opt Out

 

If you wish to opt out of receiving offers directly from XO Hair Company, you can unsubscribe by following the opt-out instructions in the emails that they send you located at the footer of the communication. We can be reached by postal mail, or by phone at (832) 592-9696.  You can email us at info@xohair.com with questions, comments or suggestions.

 

Do We Disclose Information to Outside Parties?

 

We may provide aggregate information about our customers, sales, Web site traffic patterns and related Web site information to our affiliates or reputable third parties, but this information will not include personally identifying data, except as otherwise provided in this Privacy Policy.

 

What about Legally Compelled Disclosure of Information?

 

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.

 

What About Other Web Sites Linked to Our Web Site?

 

We are not responsible for the practices employed by Web sites linked to or from our Web site nor the information or content contained therein.

 

If we decide to change our privacy policy, we will post those changes on this page.

 

Contacting Us

 

If there are any questions regarding this privacy policy you may contact us using the information on the contact us page or call our main store at (832) 592-9696 XOXO.